What are some benefits that have resulted by using the Microix Workflow Module you purchased?
As an integrated solution with MIP, Microix has provided us with a turn-key solution for requisitions and departmental budget management. The accounting department loves how easy it is for anyone on the workflow to lookup the status of a PO and also look at specifics on the payments that were paid against that PO without ever needing to contact anyone. The self-service approach has empowered our users to gain insight on their budget and future forecast. We highly recommend Microix for any organization who is looking for an easy to manage solution with direct integration into MIP.
How has your experience been when you needed to connect to our support team?
The technical support team has been phenomenal. We typically get a response within a few minutes and support is able to remote into our PCs directly through the Microix client which is unique to a lot of other products. Even some of our less technical staff are thrilled with how easy support is to work with since they know what they are supporting so well.
How has your experience been concerning customer care?
Our overall experience with customer care has been consistently positive throughout our 11+ years of using Microix. We really appreciate how responsive the customer care team has been and also how knowledgeable everyone at Microix has been on the mechanics of how each module works. Thank you for your support!
Robert A. Kurimski, MBA
Chief Technology Officer
Children’s Services Council of Palm Beach County