Virtual Support Instructions

Welcome to Microix Virtual Support. To begin your live support session, you must first enable Java on your computer by clicking on the accept button when prompted. Read the Microix disclaimer and follow the on-screen instructions to be connected with the next available technician. Please keep in mind that your wait time may vary, if you are waiting for more than 15 minutes, disconnect and email your issue to support@microix.net.

Read before Connecting

Our Microix Virtual Support is not a free service, it is included with an active Microix Annual Support Plan. If do not have a Support Plan and continue to use our service, you will be liable for support fees.

If you have any questions, you may contact our accounting department at 1-866-642-7649 and press option 3.